Customer Success & Platform Migration Expertise

Customer-focused leader with 10+ years at Shopify, where I led six high-performing launch teams and guided successful platform transitions for merchants across B2B, e-commerce, and retail segments.

Proven expertise in complex onboarding, technical troubleshooting, and helping businesses maximize their platform investment.

Passionate about supporting local businesses and community organizations through strategic account management, operational optimization, and collaborative problem-solving.